FREQUENTLY ASKED QUESTIONS
What is the return policy?
We offer a 30-day return policy on all eligible items. If you’re not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange.
Are any purchases final sale?
Yes, certain items may be final sale (for example, limited collaborations or personalized products). These will always be clearly marked before you buy.
When will I get my order?
All orders ship within 24–72 hours and include free worldwide shipping. Average delivery is 4-7 business days, depending on your location. You’ll receive tracking information by email once your order has shipped.
Where are your products manufactured?
Our watches are manufactured in partnership with trusted international suppliers who meet our standards for quality and value. Every timepiece is backed by a 24-month guarantee.
How much does shipping cost?
Shipping is always free worldwide. Duties and taxes are included in your purchase price, so there are no surprises at checkout or delivery.